Crisis & Emergency Services

Results: 22

• After Hours Crisis Drop In Programs (1)
  RP-1500.0300

  After Hours Crisis Drop In Programs

  RP-1500.0300
  
  Programs that provide access to crisis intervention and support services on a drop-in basis for people who are experiencing acute emotional distress during night and weekend hours when other resources are unavailable. Services may include a needs assessment; brief individual, group and family counseling; referrals; and a range of other secondary services depending on the situation. These programs may target homeless and at-risk youth; students; families experiencing an emergency; people who are in crisis due to health, mental health or drug/alcohol issues; or other groups with urgent concerns. Many work closely with police and emergency health services as well as other organizations that provide crisis response assistance; and serve as an after-hours alternative to hospitalization or treatment in a residential setting.
• Communicable Disease Control (1)
  JP-1500

  Communicable Disease Control

  JP-1500
  
  Programs that protect the public health through comprehensive efforts to track the incidence and distribution of disease in the population and prevent, control and eradicate vaccine-preventable diseases, vector and food-borne illnesses, diseases that are transmitted person-to-person and other diseases that are spread by direct or indirect contact. Activities include routine surveillance of communicable disease activity, assessment of the community immunization level through school records and immunization studies, investigation of epidemic outbreaks, reporting of cases of infectious diseases to the proper authorities and taking appropriate measures such as isolation and contact tracing/notification to prevent disease transmission.
• Crisis Intervention (5)
  RP-1500

  Crisis Intervention

  RP-1500
  
  Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
• Disaster Management Organizations (1)
  TH-1500

  Disaster Management Organizations

  TH-1500
  
  Public and private organizations that are responsible for the organized analysis, planning, decision making, assignment and coordination of available resources involved in the mitigation of, preparedness for, response to, and/or relief/recovery from a major disaster or large-scale emergency that disrupts the normal functioning of a community. These organizations have a formal role in developing overall emergency policy within their jurisdictions; establish coordination with other agencies active in disaster situations; develop action plans for emergency response; coordinate facilities, services, personnel, equipment and materials that are required before, during and immediately following an incident; and/or are involved in disaster relief and recovery activities.
• Disaster Preparedness (1)
  TH-1700

  Disaster Preparedness

  TH-1700
  
  Activities, programs and systems developed prior to an emergency that support community readiness and resiliency assessment; development and testing of disaster plans; training of staff in plan implementation; establishment of collaborative arrangements with other services; provision of suitable warning systems; identification, procurement and/or collection of the facilities, equipment, supplies and trained personnel that will be necessary for responding to an emergency; and development and dissemination of information and/or training about how individuals and organizations can prepare for a major disaster or large-scale emergency that disrupts the normal functioning of a community.
• Domestic Violence Hotlines (3)
  RP-1500.1400-200

  Domestic Violence Hotlines

  RP-1500.1400-200
  
  Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Domestic Violence Shelters (3)
  BH-1800.1500-100

  Domestic Violence Shelters

  BH-1800.1500-100
  
  Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.
• Domestic Violence Support Groups (1)
  PN-8100.0200-180

  Domestic Violence Support Groups

  PN-8100.0200-180
  
  Mutual support groups whose members are individuals who have been involved in physical or emotional abuse by a spouse or other partner. The groups meet in-person, by telephone or via the Internet; provide emotional support, information and resources for those who participate; and may be structured for victims of domestic violence, those responsible for battering them, or for adults or adolescents who as children were traumatized by witnessing violence in their homes.
• Emergency Alert (1)
  PH-1800

  Emergency Alert

  PH-1800
  
  Programs that ensure that elderly individuals, people who have medical problems or potential allergic reactions to specific drugs, and other isolated or vulnerable individuals who are at risk of health-related crises receive the medical attention they need during an emergency. Also included are programs that offer a means of identifying or locating individuals who may wander away from those responsible for their care and become lost.
• Emergency Medical Transportation (1)
  LD-1500

  Emergency Medical Transportation

  LD-1500
  
  Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
• General Crisis Intervention Hotlines (1)
  RP-1500.1400-250

  General Crisis Intervention Hotlines

  RP-1500.1400-250
  
  Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing on people with particular types of problems such as domestic violence, mental health or child abuse. Hotline staff are often trained volunteers who are available via telephone, email, chat and/or text.
• Human Trafficking Hotlines (1)
  RP-1500.1400-300

  Human Trafficking Hotlines

  RP-1500.1400-300
  
  Programs that provide immediate assistance for survivors of human trafficking (i.e., individuals who have been abducted, sold, recruited under fraud or pretense or otherwise brought under the control of another person, and forced, by means of threats, intimidation, violence or other forms of coercion, into unpaid or underpaid labor, servitude, prostitution or forced marriage) with the objective of defusing the crisis, ensuring the person's safety and helping the person to get the support they need. Hotline staff are generally available via telephone, email, chat and/or text.
• In Person Crisis Intervention (1)
  RP-1500.3300

  In Person Crisis Intervention

  RP-1500.3300
  
  Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
• Information and Referral (2)
  TJ-3000

  Information and Referral

  TJ-3000
  
  Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
• Paramedic/EMT Services (1)
  LD-6500

  Paramedic/EMT Services

  LD-6500
  
  Programs that utilize trained medical technicians who assist in rescue operations and provide preliminary emergency medical treatment for individuals who are acutely ill or injured on the scene and/or during transit to a health care facility. There are four levels of EMTs, the highest being paramedics who are permitted to administer drugs orally and intravenously, interpret electrocardiograms (EKGs), perform endotracheal intubations and use monitors and other complex equipment. In most communities, paramedic/EMT services are structured as separate entities on a par with police and fire departments, are organized as a branch of another municipal department, such as the public health department, or are integrated into the operations of another municipal emergency service such as the local fire department or police department. Under the latter model, personnel may be cross-trained to perform both functions. Paramedics/EMTs are dispatched when residents contact 911 with a medical emergency and are not accessed directly.
• Protection and Advocacy for Individuals With Disabilities (4)
  FT-1000.6600

  Protection and Advocacy for Individuals With Disabilities

  FT-1000.6600
  
  Programs that provide assistance for individuals with disabilities who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law. Included are federally mandated programs that are part of the formal protection and advocacy system which includes Protection and Advocacy for Persons with Developmental Disabilities (PADD), Protection and Advocacy for Individuals with Mental Illness (PAIMI), Protection and Advocacy for Individual Rights (PAIR) and the Client Assistance Program (CAP); and independent organizations that provide the same types of services. Protection and advocacy programs provide legal representation and other advocacy services, under federal and state laws, for all people with disabilities and endeavor to ensure full access to inclusive educational programs, financial entitlements, health care, accessible housing and productive employment opportunities. The programs maintain a presence in facilities that care for people with disabilities where they monitor, investigate and attempt to remedy adverse conditions. CAP agencies (many of which are housed within protection and advocacy offices) provide information and assistance for individuals seeking or receiving vocational rehabilitation services under the Rehabilitation Act, including assistance in pursuing administrative, legal and other appropriate remedies.
• Psychiatric Emergency Room Care (3)
  RP-1500.6750

  Psychiatric Emergency Room Care

  RP-1500.6750
  
  Psychiatric and health care facilities that are capable of restraining and treating people who are in acute emotional distress on a 24-hour basis.
• Sexual Assault Hotlines (1)
  RP-1500.1400-750

  Sexual Assault Hotlines

  RP-1500.1400-750
  
  Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Substance Use Disorder Crisis Intervention (1)
  RX-8470.8200

  Substance Use Disorder Crisis Intervention

  RX-8470.8200
  
  Programs that provide in-person immediate response services for people who are in life-threatening situations due to a drug overdose or acute intoxication. Included are 24-hour facilities which have emergency intake capabilities and organizations that have mobile units which allow staff to intervene directly at the scene.
• Substance Use Disorder Intervention Programs (1)
  RX-8470.8400

  Substance Use Disorder Intervention Programs

  RX-8470.8400
  
  Programs that work with the families and friends and others who are concerned with the excessive use of alcohol and/or use of other drugs by someone they love with the objective of helping those individuals create a crisis in the life of the person as the first step in helping them to recognize that they have a substance use disorder and accept treatment. The program offers a guided process during which groups of concerned others express their feelings about the effects of the problem on their own lives; develop the strength and objectivity to confront the one they love; plan and rehearse an intervention strategy where the individual is confronted with his or her behavior and the consequences of refusing to seek treatment; confirm a treatment plan including financial arrangements and bed availability; establish a date and time for the intervention; and carry out the intervention with the hope that the person will accept treatment.
• Suicide Prevention Hotlines (2)
  RP-1500.1400-800

  Suicide Prevention Hotlines

  RP-1500.1400-800
  
  Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.
• Suicide Prevention Programs (1)
  RR-5150.5000-800

  Suicide Prevention Programs

  RR-5150.5000-800
  
  Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.